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Oracle Partner · CX Specialists

Incentive Comp & CX
Reimagined
with Agentic AI

Deep Oracle expertise meets purpose-built AI agents — transforming how sales teams get paid, how territories are managed, and how CX operates at scale.

8+
IC Implementations
100%
Oracle CX Focused
2
Global Offices
AI
Native Delivery
AI Agent Active
Oracle Fusion IC — Live Processing
End-to-end Incentive Compensation plans, crediting rules, and automated payout workflows running in real time on Oracle Fusion.
Processing Q4 credits…
1,240 rows
Agentic Workflow
Autonomous credit processing with partial commit & approval gates.
🗺️
Territory Intelligence
AI-powered postal code splits with supervisor approval loops.
Specialisations
🔴 Oracle CX Sales
💰 Oracle Fusion IC
🗺️ Territory Mgmt
🤖 AI Agent Studio
🎨 Oracle Redwood UX
⚡ VB Studio
What We Do

Services Built for
Oracle CX Ecosystems

From greenfield IC implementations to AI-augmented sales operations — we cover the full Oracle CX stack.

💰
Incentive Compensation

Design and implement complex IC plans on Oracle Fusion — from plan modeling to crediting, quotas, payout calculations, and dispute resolution workflows.

  • IC plan design & configuration
  • Crediting rules & compensation rules
  • Quota management & attainment tracking
  • Payout processing & dispute resolution
  • IC dashboards & analytics
🤖
Agentic AI for Sales Ops

Deploy AI Agents on Oracle AI Agent Studio to automate high-volume sales ops tasks — with human-in-the-loop controls at every critical decision point.

  • Workflow agents for credit processing
  • Supervisor agents for territory management
  • CSV/Excel ingestion with partial commit
  • High-value approval orchestration
  • Redwood UI integration via VB Studio
🗺️
Territory Management

Design and operationalize territory structures in Oracle CX Sales — postal code segmentation, mass import patterns, and AI-powered rebalancing.

  • Territory hierarchy design
  • Zip / postal code segmentation
  • Mass import & bulk restructuring
  • AI agent-driven splits & merges
  • Conflict detection & resolution
🔧
CX Extensions & Customisation

Extend Oracle CX Sales with custom objects, Application Composer configurations, and Redwood-native UI components built with VB Studio and CX Extension Generator.

  • Application Composer custom fields
  • VB Studio Redwood page builds
  • cx-edit fragment configuration
  • CX Extension Generator (26A+)
  • Groovy scripting & event handlers
📊
Sales Analytics & Reporting

Surface actionable insights from Oracle CX data with OTBI dashboards, BIP reports, and custom metrics tailored to your sales leadership's operating rhythm.

  • OTBI & BIP report development
  • IC attainment & payout dashboards
  • Pipeline & forecast reporting
  • Executive KPI scorecards
  • Data quality auditing
🚀
Advisory & Strategy

Leverage our rare blend of IC business depth and Oracle technical expertise to shape your compensation strategy, system roadmap, and AI adoption path.

  • IC strategy & plan benchmarking
  • Oracle CX roadmap planning
  • Pre-sales & vendor selection support
  • System health assessments
  • Team enablement & training
Agentic AI

AI Agents That Work
While You Don't

We build purposeful AI agents on Oracle AI Agent Studio — automating high-volume sales ops with precision, while humans stay in control at every decision point that matters.

Workflow Automation Agents
Automate IC credit transaction creation from CSV or Excel uploads — with validation, partial commit logic, and zero manual data entry.
🧠
Supervisor Intelligence Agents
Territory restructuring agents that propose postal-code splits, route high-impact changes for human approval, and execute autonomously on routine ones.
🔒
Human-in-the-Loop Controls
Built-in approval gates for high-value transactions. Agents handle the 90% — humans decide the 10% that carries the most risk.
🎨
Redwood-Native UX
Agent interfaces built as first-class Oracle Redwood components using VB Studio — seamlessly embedded inside Oracle CX.
IC Workflow Agent · Oracle AI Agent Studio
agent.run("process_ic_credits")
↳ Reading file: Q4_credits_upload.xlsx
↳ Rows detected: 1,247
↳ Validating credit rules…

agent.validate_batch(rows=1247)
✓ 1,231 rows pass validation
⚠ 16 rows exceed $50K threshold

agent.route_approvals(high_value=16)
↳ Approval request → Sales Ops Manager
↳ Partial commit: 1,231 records saved

agent.status()
↳ ✓ IC credits processed in 4.2s
↳ Human review queue: 16 items
How We Work

From Discovery to Go-Live

A proven engagement model refined across 8+ Oracle CX implementations — transparent, collaborative, and built for speed.

01
Discovery & Blueprint

We map your compensation model, sales motion, territory structure, and system landscape — then define scope, risks, and success metrics together.

02
Design & Configure

Configure Oracle CX, IC plans, crediting rules, and custom extensions. Build AI agent workflows in Oracle AI Agent Studio.

03
Test & Validate

Rigorous UAT with your ops and finance teams — data quality checks, payout reconciliation, and edge-case scenario testing.

04
Go-Live & Enable

Zero-disruption cutover, hypercare support, full documentation, and hands-on team enablement so adoption sticks long after day one.

Our Track Record
Practitioners who've lived the problem

TinyLogic was built by consultants who've designed IC plans, restructured territories, and debugged Oracle at 11pm the night before go-live. We bring both business acumen and technical depth — a combination that's genuinely rare in this space.

8+
IC Implementations
100%
Oracle CX Focused
2
Global Offices
AI-1st
Delivery Approach
🔴
Oracle Partner & CX Specialist — Oracle Fusion IC, CX Sales, AI Agent Studio, Redwood UX
Why TinyLogic

The rare combination:
IC depth + Oracle tech

Most partners know the system. We know the business — and that changes everything about how we implement.

🎯
IC-First Mindset
Incentive Compensation isn't a feature we configure — it's a domain we've worked in for years. We understand plan design, finance reconciliation, and what motivates sales teams.
AI as an Accelerator
We don't retrofit AI. We design automation-first workflows natively on Oracle AI Agent Studio — purpose-built for your Oracle CX environment from day one.
🌍
Global Delivery, Local Depth
Offices in Arizona and Bengaluru — combining North America business proximity with India's engineering horsepower, across every time zone you need.
🔍
Boutique Accountability
No handoffs to junior resources. Your project gets our senior practitioners — the same people who scoped it are the ones who build it.
Global Presence

Two Continents. One Team.

Headquartered in Arizona with a delivery centre in Bengaluru — serving global Oracle CX clients with speed, quality, and timezone coverage.

🇺🇸
United States
Arizona, USA

Our North America headquarters manages client relationships, business development, and strategic advisory engagements. We're your business-hours partner for enterprise Oracle CX projects across the Americas — ensuring direct senior access and fast response times for US-based clients.

🕐 MST / MDT Timezone
💼 HQ & Client Success
📞 North America Sales
🇮🇳
India
Bengaluru, Karnataka

Our Bengaluru delivery centre houses our Oracle CX technical team and AI engineering practice — deep expertise in Oracle Fusion IC, VB Studio, Application Composer, and Oracle AI Agent Studio. With IST coverage extending to global hours, we keep projects moving around the clock.

🕐 IST Timezone
⚙️ Technical Delivery
🤖 AI Engineering

Ready to transform your
Oracle CX setup?

Whether you're evaluating Oracle Fusion IC, need an AI agent built, or want an honest assessment of your current setup — we're happy to talk.

Contact Us

Let's talk about
your goals

Tell us about your Oracle CX project and we'll respond within one business day.

🇺🇸
United States
Arizona, USA
🇮🇳
India
Bengaluru, Karnataka
Response Time
Within 1 business day
Send us a message
All inquiries are responded to within one business day.
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🔒 Your information is kept confidential and never shared.